{"id":21445,"date":"2024-06-19T11:04:58","date_gmt":"2024-06-19T11:04:58","guid":{"rendered":"https:\/\/bidangusaha.co.id\/loker\/senior-customer-support-12go-jakarta-metropolitan-area-daerah\/"},"modified":"2024-06-19T11:04:58","modified_gmt":"2024-06-19T11:04:58","slug":"senior-customer-support-12go-jakarta-metropolitan-area-daerah","status":"publish","type":"post","link":"https:\/\/bidangusaha.co.id\/loker\/senior-customer-support-12go-jakarta-metropolitan-area-daerah\/","title":{"rendered":"Lowongan Senior Customer Support di 12Go Jakarta Metropolitan Area, Daerah"},"content":{"rendered":"<p>Kami adalah OTA multi-modal terkemuka di Asia. Berkantor pusat di Singapura dengan kantor utama di Bangkok. Menyediakan layanan pemesanan online untuk berbagai jenis transportasi (kereta, bus, feri, penerbangan, transfer), visa, hotel, dan perjalanan harian untuk pelanggan dari seluruh dunia.<\/p>\n<p><strong>Tanggung Jawab:<\/strong><\/p>\n<ul>\n<li>Menyelesaikan keluhan pelanggan melalui telepon, email, atau media sosial<\/li>\n<li>Membantu pelanggan dan operator dengan memberikan informasi yang mereka butuhkan<\/li>\n<li>Berkoordinasi dengan rekan kerja dan departemen lain sesuai kebutuhan<\/li>\n<li>Melacak ulasan buruk dan kasus dukungan untuk mengidentifikasi masalah &amp; menyelesaikannya<\/li>\n<li>Mengusulkan dan melakukan perubahan untuk meningkatkan alur kerja operasional<\/li>\n<li>Menjaga kontak secara teratur dengan Operator Transportasi saat ini<\/li>\n<\/ul>\n<p><strong>Persyaratan:<\/strong><\/p>\n<ul>\n<li>Pengalaman 2-3 tahun di bidang Layanan Pelanggan<\/li>\n<li>Berbicara asli dalam Bahasa Indonesia<\/li>\n<li>Kemampuan berbahasa Inggris secara lisan dan tertulis<\/li>\n<li>Penguasaan layanan internet dan teknologi perangkat lunak<\/li>\n<li>Berorganisasi sendiri dan memiliki keterampilan manajemen waktu yang baik<\/li>\n<li>Keterampilan pemecahan masalah dan kemampuan multitasking yang kuat<\/li>\n<li>Dapat mengajukan pertanyaan atau menyampaikan masalah kepada orang yang bertanggung jawab<\/li>\n<li>Cepat beradaptasi dengan situasi yang berubah<\/li>\n<li>Cepat merespons serta memiliki kemampuan untuk mengutamakan tugas<\/li>\n<li>Mencari pekerjaan jangka panjang<\/li>\n<\/ul>\n<p><strong>Benefit:<\/strong><\/p>\n<ul>\n<li>Menggunakan remote work\/dapat bekerja dari lokasi Anda sendiri<\/li>\n<li>Gaji yang kompetitif dalam USD<\/li>\n<li>Hari libur berbayar, pelatihan, dan program-program pendidikan yang beragam<\/li>\n<li>Tim yang antusias dan ramah serta kemampuan bekerja di lingkungan internasional<\/li>\n<li>Pekerjaan menarik dengan produk yang memungkinkan jutaan pelancong memesan perjalanan mereka setiap hari<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Kami adalah OTA multi-modal terkemuka di Asia. Berkantor pusat di Singapura dengan kantor utama di Bangkok. Menyediakan layanan pemesanan online&#8230;<\/p>\n","protected":false},"author":1,"featured_media":39,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[1845,2090],"class_list":["post-21445","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-lowongan","tag-loker-daerah-2024","tag-loker-jakarta-metropolitan-area-2024","tax_education-menyesuaikan","tax_seniority_level-mid-senior-level","tax_employment_type-full-time","tax_job_function-customer-service","tax_region-daerah","tax_region-jakarta-metropolitan-area-daerah"],"yoast_head":"\n<title>Lowongan Senior Customer Support di 12Go Jakarta Metropolitan Area, Daerah - BidangUsaha<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bidangusaha.co.id\/loker\/senior-customer-support-12go-jakarta-metropolitan-area-daerah\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Lowongan Senior Customer Support di 12Go Jakarta Metropolitan Area, Daerah - BidangUsaha\" \/>\n<meta property=\"og:description\" content=\"Kami adalah OTA multi-modal terkemuka di Asia. Berkantor pusat di Singapura dengan kantor utama di Bangkok. 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