{"id":34045,"date":"2024-09-17T09:19:03","date_gmt":"2024-09-17T09:19:03","guid":{"rendered":"https:\/\/bidangusaha.co.id\/loker\/avp-head-of-commercial-support-pt-indosat-tbk-jakarta-jakarta\/"},"modified":"2024-09-17T09:19:03","modified_gmt":"2024-09-17T09:19:03","slug":"avp-head-of-commercial-support-pt-indosat-tbk-jakarta-jakarta","status":"publish","type":"post","link":"https:\/\/bidangusaha.co.id\/loker\/avp-head-of-commercial-support-pt-indosat-tbk-jakarta-jakarta\/","title":{"rendered":"Lowongan AVP Head of Commercial Support di PT. Indosat Tbk Jakarta, Jakarta"},"content":{"rendered":"<p>Peran ini bertanggung jawab dalam mengkoordinasikan &amp; memimpin inisiatif proses keterlibatan untuk menanggulangi aspek-aspek yang belum terakomodir oleh tim Penjualan pada pelanggan\/klien korporat yang ditunjuk dari tim penjualan SEA, untuk mengawasi &amp; menjalin hubungan komersial yang lebih dalam dengan pelanggan\/klien korporat sambil juga mewakili kekhawatiran pelanggan kepada fungsi terkait di Indosat; seperti memberikan evaluasi dan saran untuk isu-isu tertentu dan mengkoordinasikan dengan semua unit terkait (penjualan, TI, Pengiriman, Layanan Bantuan, Operasi Pelanggan, pemasaran, pengembangan produk, dan fungsi pendukung lainnya) untuk semua kekhawatiran pelanggan dan isu-isu yang diungkapkan oleh Manajer Akun.<\/p>\n<p> <\/p>\n<p><b>Tanggung Jawab<\/b><\/p>\n<ul>\n<li>Memimpin persiapan pertemuan tinjauan kinerja periodik, panggilan konferensi, dan kunjungan kehormatan ke pelanggan.<\/li>\n<li>Bertanggung jawab atas penyusunan Analisis Akar Penyebab untuk kasus tertentu berdasarkan permintaan pelanggan.<\/li>\n<li>Memantau proyek dan kasus khusus pelanggan agar ditutup sesuai target.<\/li>\n<li>Memimpin penyusunan rencana keterlibatan paling layak untuk masalah-masalah khusus pelanggan yang diminta oleh tim penjualan atau oleh pelanggan.<\/li>\n<li>Mendukung survei periodik untuk setiap akun.<\/li>\n<li>Bertanggung jawab atas pengendalian anggaran &amp; proses untuk kegiatan keterlibatan penjualan.<\/li>\n<li>Bertanggung jawab atas penyusunan Analisis Akar Penyebab untuk kasus tertentu berdasarkan permintaan pelanggan.<\/li>\n<li>Bertanggung jawab atas pemesanan pendapatan penjualan &amp; pengakuan.<\/li>\n<\/ul>\n<p> <\/p>\n<p><b>Syarat<\/b><\/p>\n<ul>\n<li>Sarjana minimal diperlukan untuk posisi ini<\/li>\n<li>6 tahun di industri Telekomunikasi atau terkait<\/li>\n<li>Mempunyai pengetahuan tentang model bisnis B2B dan manajemen pengalaman pelanggan<\/li>\n<li>Baik dalam Bahasa Inggris, lisan dan tertulis<\/li>\n<li>Baik dalam komunikasi, negosiasi, keterampilan presentasi dan penulisan laporan<\/li>\n<li>Pemikiran analitis yang baik<\/li>\n<li>Kemampuan terbukti untuk membangun dan menjaga hubungan baik<\/li>\n<li>Flexibel dan dapat beradaptasi dalam situasi tekanan<\/li>\n<li>Mampu menggunakan Microsoft Office (Excel, PPT, Doc, dll)<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Peran ini bertanggung jawab dalam mengkoordinasikan &amp; memimpin inisiatif proses keterlibatan untuk menanggulangi aspek-aspek yang belum terakomodir oleh tim Penjualan&#8230;<\/p>\n","protected":false},"author":1,"featured_media":14906,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[1846],"class_list":["post-34045","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-lowongan","tag-loker-jakarta-2024","tax_education-menyesuaikan","tax_seniority_level-mid-senior-level","tax_employment_type-full-time","tax_job_function-strategy-planning","tax_region-jakarta","tax_region-jakarta-jakarta"],"yoast_head":"\n<title>Lowongan AVP Head of Commercial Support di PT. 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