{"id":34377,"date":"2024-09-19T09:47:14","date_gmt":"2024-09-19T09:47:14","guid":{"rendered":"https:\/\/bidangusaha.co.id\/loker\/guest-service-officer-plaza-premium-group-medan-sumatera-utara\/"},"modified":"2024-09-19T09:47:14","modified_gmt":"2024-09-19T09:47:14","slug":"guest-service-officer-plaza-premium-group-medan-sumatera-utara","status":"publish","type":"post","link":"https:\/\/bidangusaha.co.id\/loker\/guest-service-officer-plaza-premium-group-medan-sumatera-utara\/","title":{"rendered":"Lowongan Guest Service Officer di Plaza Premium Group Medan, Sumatera Utara"},"content":{"rendered":"<p>PERAN PEKERJAAN:<\/p>\n<p>Memberikan layanan bertemu dan menyambut yang efektif, efisien, dan responsif kepada tamu, memastikan pengalaman bandara dari awal hingga akhir yang tanpa hambatan dan aman.<\/p>\n<p>TANGGUNG JAWAB:<\/p>\n<ul>\n<li>Bertemu dan menyambut pelanggan di pintu kedatangan atau trotoar keberangkatan; mengantar dan membantu mereka melalui pemeriksaan keamanan, imigrasi, dan bea cukai.<\/li>\n<li>Bertemu dan menyapa klien secara profesional dan ramah secara langsung.<\/li>\n<li>Mampu menunjukkan kesan pertama yang luar biasa.<\/li>\n<li>Membantu tamu\/penumpang dengan bagasi mereka saat masuk dan keluar dari lounge.<\/li>\n<li>Panggilan untuk keberangkatan penerbangan untuk maskapai yang terikat.<\/li>\n<li>Melakukan pemeriksaan berkala kamar mandi dan toilet untuk memastikan kebersihan yang konsisten.<\/li>\n<li>Melakukan tugas pembukaan\/pencucian sesuai SOP, memastikan uang kembali utuh, dan menjaga catatan serah terima yang benar.<\/li>\n<li>Menyelesaikan dan mengirimkan Laporan Manajemen Harian (DMR) ke atasan.<\/li>\n<li>Mendorong penjualan paket lounge dan menjual lintas layanan lainnya di bawah Plaza Premium Group.<\/li>\n<li>Berpengetahuan tentang berbagai kurs mata uang.<\/li>\n<li>Mengemudi dan berpartisipasi dalam program Kesetiaan Perusahaan untuk lokasi, Arrture; berkenalan dengan program dan dapat mempromosikan penjualan keanggotaan.<\/li>\n<li>Membantu tim F&amp;B membersihkan piring\/cangkir bekas, peralatan makan, dll., di lounge ketika konter resepsionis tidak sibuk.<\/li>\n<li>Memiliki pengetahuan yang baik tentang informasi umum bandara, termasuk fasilitas yang tersedia, layanan, toko, dan petunjuk ke gerbang keberangkatan.<\/li>\n<li>Sangat familiar dengan jadwal penerbangan dan membantu penumpang dengan informasi penerbangan jika diperlukan.<\/li>\n<li>Mahir dengan komputer, email, dan layanan Internet untuk membantu penumpang jika diperlukan.<\/li>\n<li>Membantu di semua departemen di lounge.<\/li>\n<li>Bekerjasama dan bekerja sebagai tim menuju pengembangan, implementasi, pemeliharaan, dan perbaikan sistem manajemen mutu.<\/li>\n<li>Mengambil inisiatif untuk mengidentifikasi area-area perbaikan dan berpartisipasi dalam kegiatan perbaikan berkelanjutan.<\/li>\n<li>Memeriksa kualitas makanan di counter buffet, memastikan penampilan (ukuran, bentuk, warna, dan konsistensi), tekstur, rasa, dan presentasi memenuhi standar yang ditetapkan.<\/li>\n<li>Menjalankan pekerjaan lain yang ditugaskan oleh atasan dari waktu ke waktu.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>PERAN PEKERJAAN: Memberikan layanan bertemu dan menyambut yang efektif, efisien, dan responsif kepada tamu, memastikan pengalaman bandara dari awal hingga&#8230;<\/p>\n","protected":false},"author":1,"featured_media":25666,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[1833,1834],"class_list":["post-34377","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-lowongan","tag-loker-medan-2024","tag-loker-sumatera-utara-2024","tax_education-menyesuaikan","tax_seniority_level-entry-level","tax_employment_type-full-time","tax_job_function-customer-service-and-other","tax_region-medan-sumatera-utara","tax_region-sumatera-utara"],"yoast_head":"\n<title>Lowongan Guest Service Officer di Plaza Premium Group Medan, Sumatera Utara - 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