{"id":36835,"date":"2024-10-23T05:06:37","date_gmt":"2024-10-23T05:06:37","guid":{"rendered":"https:\/\/bidangusaha.co.id\/loker\/customer-success-junior-associate-qoala-jakarta-dki-jakarta\/"},"modified":"2024-10-23T05:06:37","modified_gmt":"2024-10-23T05:06:37","slug":"customer-success-junior-associate-qoala-jakarta-dki-jakarta","status":"publish","type":"post","link":"https:\/\/bidangusaha.co.id\/loker\/customer-success-junior-associate-qoala-jakarta-dki-jakarta\/","title":{"rendered":"Lowongan Customer Success Junior Associate di Qoala Jakarta, DKI Jakarta"},"content":{"rendered":"<p>Ringkasan Pekerjaan<br \/>EB Customer Success Junior Associate mengelola akun klien asuransi kesehatan, jiwa, atau kecelakaan pribadi perusahaan dan mendistribusikan permintaan ke tim yang tepat untuk memberikan layanan terbaik kepada klien dan peserta asuransi mereka. Mereka adalah titik kontak tunggal yang memastikan komunikasi yang lancar.<\/p>\n<p>Tanggung Jawab: <\/p>\n<ul>\n<li>Memberikan operasi dan layanan terbaik kepada klien\/mitra<\/li>\n<li>Memiliki hubungan eksklusif dengan klien yang ditugaskan, termasuk onboarding, implementasi, sosialisasi, dan kepuasan<\/li>\n<li>Mendistribusikan permintaan klien ke tim administrasi, finansial, dan klaim<\/li>\n<li>Memastikan kepuasan dan kelengkapan permintaan klien<\/li>\n<li>Menangani pertanyaan dari peserta\/klien<\/li>\n<li>Memastikan semua permintaan dan proses diselesaikan sesuai SLA\/standar<\/li>\n<li>Bekerja dengan tim terkait (penjualan, penempatan asuransi, keuangan-operasi, klaim, administrasi, dan tim terkait lainnya)<\/li>\n<li>Berkomunikasi efektif baik dengan internal maupun eksternal untuk memahami proses dan memecahkan masalah<\/li>\n<li>Mempersiapkan dokumentasi laporan klien beserta polis asuransi aktif.<\/li>\n<\/ul>\n<p>Persyaratan : <\/p>\n<ul>\n<li>Pengalaman minimal 1 tahun dalam komunikasi, customer success\/relations, manajemen akun.<\/li>\n<li>Keahlian dalam komunikasi lisan dan tertulis.<\/li>\n<li>Kemampuan bekerja secara efektif melintasi beberapa departemen dalam lingkungan yang penuh tenggat waktu.<\/li>\n<li>Pemain tim aktif, mandiri, multitasking yang dapat dengan cepat menyesuaikan prioritas.<\/li>\n<li>Gelar Sarjana atau setara.<\/li>\n<li>Penguasaan Microsoft Excel\/Google Sheet, Powerpoint, dan alat dashboard proyek.<\/li>\n<li>Akan menjadi nilai tambah jika mengenal industri asuransi atau keuangan.<\/li>\n<li>Pembelajar cepat dan bersedia mempelajari industri asuransi secara mendetail.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Ringkasan PekerjaanEB Customer Success Junior Associate mengelola akun klien asuransi kesehatan, jiwa, atau kecelakaan pribadi perusahaan dan mendistribusikan permintaan ke&#8230;<\/p>\n","protected":false},"author":1,"featured_media":6677,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[1796,1846],"class_list":["post-36835","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-lowongan","tag-loker-dki-jakarta-2024","tag-loker-jakarta-2024","tax_education-menyesuaikan","tax_region-dki-jakarta","tax_region-jakarta-dki-jakarta"],"yoast_head":"\n<title>Lowongan Customer Success Junior Associate di Qoala Jakarta, DKI Jakarta - BidangUsaha<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bidangusaha.co.id\/loker\/customer-success-junior-associate-qoala-jakarta-dki-jakarta\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Lowongan Customer Success Junior Associate di Qoala Jakarta, DKI Jakarta - BidangUsaha\" \/>\n<meta property=\"og:description\" content=\"Ringkasan PekerjaanEB Customer Success Junior Associate mengelola akun klien asuransi kesehatan, jiwa, atau kecelakaan pribadi perusahaan dan mendistribusikan permintaan ke...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/bidangusaha.co.id\/loker\/customer-success-junior-associate-qoala-jakarta-dki-jakarta\/\" \/>\n<meta property=\"og:site_name\" content=\"BidangUsaha\" \/>\n<meta property=\"article:published_time\" content=\"2024-10-23T05:06:37+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/bidangusaha.co.id\/loker\/wp-content\/uploads\/2023\/12\/Qoala-VVS.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"150\" \/>\n\t<meta property=\"og:image:height\" content=\"150\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"Staff Loker\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Staff Loker\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/bidangusaha.co.id\/loker\/customer-success-junior-associate-qoala-jakarta-dki-jakarta\/\",\"url\":\"https:\/\/bidangusaha.co.id\/loker\/customer-success-junior-associate-qoala-jakarta-dki-jakarta\/\",\"name\":\"Lowongan Customer Success Junior Associate di Qoala Jakarta, DKI Jakarta - BidangUsaha\",\"isPartOf\":{\"@id\":\"https:\/\/bidangusaha.co.id\/loker\/#website\"},\"datePublished\":\"2024-10-23T05:06:37+00:00\",\"dateModified\":\"2024-10-23T05:06:37+00:00\",\"author\":{\"@id\":\"https:\/\/bidangusaha.co.id\/loker\/#\/schema\/person\/26dca1ad404d3f43d6d74a9618e5d2ec\"},\"breadcrumb\":{\"@id\":\"https:\/\/bidangusaha.co.id\/loker\/customer-success-junior-associate-qoala-jakarta-dki-jakarta\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/bidangusaha.co.id\/loker\/customer-success-junior-associate-qoala-jakarta-dki-jakarta\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/bidangusaha.co.id\/loker\/customer-success-junior-associate-qoala-jakarta-dki-jakarta\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/bidangusaha.co.id\/loker\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Lowongan Customer Success Junior Associate di Qoala Jakarta, DKI Jakarta\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/bidangusaha.co.id\/loker\/#website\",\"url\":\"https:\/\/bidangusaha.co.id\/loker\/\",\"name\":\"BidangUsaha\",\"description\":\"Cari Lowongan Kerja Terbaru\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/bidangusaha.co.id\/loker\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/bidangusaha.co.id\/loker\/#\/schema\/person\/26dca1ad404d3f43d6d74a9618e5d2ec\",\"name\":\"Staff Loker\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/bidangusaha.co.id\/loker\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/83b93c92c188a0e7f3849b2abc8ca420c883ff219f86b6b9879795738c432a3d?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/83b93c92c188a0e7f3849b2abc8ca420c883ff219f86b6b9879795738c432a3d?s=96&d=mm&r=g\",\"caption\":\"Staff Loker\"},\"sameAs\":[\"http:\/\/bidangusaha.co.id\/loker\"],\"url\":\"https:\/\/bidangusaha.co.id\/loker\/author\/admin\/\"}]}<\/script>\n","yoast_head_json":{"title":"Lowongan Customer Success Junior Associate di Qoala Jakarta, DKI Jakarta - BidangUsaha","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/bidangusaha.co.id\/loker\/customer-success-junior-associate-qoala-jakarta-dki-jakarta\/","og_locale":"en_US","og_type":"article","og_title":"Lowongan Customer Success Junior Associate di Qoala Jakarta, DKI Jakarta - BidangUsaha","og_description":"Ringkasan PekerjaanEB Customer Success Junior Associate mengelola akun klien asuransi kesehatan, jiwa, atau kecelakaan pribadi perusahaan dan mendistribusikan permintaan ke...","og_url":"https:\/\/bidangusaha.co.id\/loker\/customer-success-junior-associate-qoala-jakarta-dki-jakarta\/","og_site_name":"BidangUsaha","article_published_time":"2024-10-23T05:06:37+00:00","og_image":[{"width":150,"height":150,"url":"https:\/\/bidangusaha.co.id\/loker\/wp-content\/uploads\/2023\/12\/Qoala-VVS.webp","type":"image\/webp"}],"author":"Staff Loker","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Staff Loker","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/bidangusaha.co.id\/loker\/customer-success-junior-associate-qoala-jakarta-dki-jakarta\/","url":"https:\/\/bidangusaha.co.id\/loker\/customer-success-junior-associate-qoala-jakarta-dki-jakarta\/","name":"Lowongan Customer Success Junior Associate di Qoala Jakarta, DKI Jakarta - BidangUsaha","isPartOf":{"@id":"https:\/\/bidangusaha.co.id\/loker\/#website"},"datePublished":"2024-10-23T05:06:37+00:00","dateModified":"2024-10-23T05:06:37+00:00","author":{"@id":"https:\/\/bidangusaha.co.id\/loker\/#\/schema\/person\/26dca1ad404d3f43d6d74a9618e5d2ec"},"breadcrumb":{"@id":"https:\/\/bidangusaha.co.id\/loker\/customer-success-junior-associate-qoala-jakarta-dki-jakarta\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/bidangusaha.co.id\/loker\/customer-success-junior-associate-qoala-jakarta-dki-jakarta\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/bidangusaha.co.id\/loker\/customer-success-junior-associate-qoala-jakarta-dki-jakarta\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/bidangusaha.co.id\/loker\/"},{"@type":"ListItem","position":2,"name":"Lowongan Customer Success Junior Associate di Qoala Jakarta, DKI Jakarta"}]},{"@type":"WebSite","@id":"https:\/\/bidangusaha.co.id\/loker\/#website","url":"https:\/\/bidangusaha.co.id\/loker\/","name":"BidangUsaha","description":"Cari Lowongan Kerja Terbaru","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/bidangusaha.co.id\/loker\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/bidangusaha.co.id\/loker\/#\/schema\/person\/26dca1ad404d3f43d6d74a9618e5d2ec","name":"Staff Loker","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/bidangusaha.co.id\/loker\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/83b93c92c188a0e7f3849b2abc8ca420c883ff219f86b6b9879795738c432a3d?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/83b93c92c188a0e7f3849b2abc8ca420c883ff219f86b6b9879795738c432a3d?s=96&d=mm&r=g","caption":"Staff Loker"},"sameAs":["http:\/\/bidangusaha.co.id\/loker"],"url":"https:\/\/bidangusaha.co.id\/loker\/author\/admin\/"}]}},"_links":{"self":[{"href":"https:\/\/bidangusaha.co.id\/loker\/wp-json\/wp\/v2\/posts\/36835","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bidangusaha.co.id\/loker\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bidangusaha.co.id\/loker\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bidangusaha.co.id\/loker\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bidangusaha.co.id\/loker\/wp-json\/wp\/v2\/comments?post=36835"}],"version-history":[{"count":0,"href":"https:\/\/bidangusaha.co.id\/loker\/wp-json\/wp\/v2\/posts\/36835\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bidangusaha.co.id\/loker\/wp-json\/wp\/v2\/media\/6677"}],"wp:attachment":[{"href":"https:\/\/bidangusaha.co.id\/loker\/wp-json\/wp\/v2\/media?parent=36835"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bidangusaha.co.id\/loker\/wp-json\/wp\/v2\/categories?post=36835"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bidangusaha.co.id\/loker\/wp-json\/wp\/v2\/tags?post=36835"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}