{"id":41393,"date":"2024-11-26T13:49:09","date_gmt":"2024-11-26T13:49:09","guid":{"rendered":"https:\/\/bidangusaha.co.id\/loker\/voice-non-voice-customer-support-agent-gm-salon-apparel-palembang-sumatera-selatan\/"},"modified":"2024-11-26T13:49:09","modified_gmt":"2024-11-26T13:49:09","slug":"voice-non-voice-customer-support-agent-gm-salon-apparel-palembang-sumatera-selatan","status":"publish","type":"post","link":"https:\/\/bidangusaha.co.id\/loker\/voice-non-voice-customer-support-agent-gm-salon-apparel-palembang-sumatera-selatan\/","title":{"rendered":"Lowongan Voice\/Non-Voice Customer Support Agent di G&amp;M Salon Apparel Palembang, Sumatera Selatan"},"content":{"rendered":"<p>Apakah Anda memiliki passion untuk membantu pelanggan dan memberikan layanan yang sangat baik? Kami mencari individu yang berdedikasi untuk bergabung dengan tim kami yang berkembang pesat dan menjadi bagian penting dalam memberikan dukungan luar biasa kepada klien kami<\/p>\n<p>Ringkasan Peran:<br \/>Sebagai Agen Dukungan Pelanggan, Anda akan menjadi kontak utama untuk pelanggan kami, menangani pertanyaan, menyelesaikan masalah, dan memastikan interaksi positif melalui berbagai saluran. Peran Anda akan vital dalam meningkatkan pengalaman pelanggan dan membangun hubungan yang kuat.<\/p>\n<p>Tanggung Jawab Utama:<\/p>\n<ul>\n<li>Memberikan dukungan terbaik melalui saluran suara (telepon) dan non-suara (email, chat)<\/li>\n<li>Menangani masalah pelanggan dan memberikan solusi tepat waktu<\/li>\n<li>Mendengarkan aktif kebutuhan pelanggan dan memberikan bantuan yang personal<\/li>\n<li>Mengumpulkan umpan balik untuk meningkatkan layanan kami dan berkontribusi pada strategi tim<\/li>\n<li>Bekerja sama dengan anggota tim untuk menjaga lingkungan kerja yang mendukung dan efisien<\/li>\n<\/ul>\n<p>Kualifikasi:<\/p>\n<ul>\n<li>1-2 tahun pengalaman dalam layanan pelanggan atau bidang terkait<\/li>\n<li>Keterampilan komunikasi yang sangat baik dengan sikap berorientasi pada pelanggan<\/li>\n<li>Pengalaman menggunakan perangkat lunak dukungan seperti Zendesk, Freshdesk, dll. (nilai tambah)<\/li>\n<li>Keterampilan pemecahan masalah yang kuat dan kemampuan untuk tetap tenang dalam tekanan<\/li>\n<li>Keterampilan dengan platform e-commerce atau sistem CRM (diutamakan)<\/li>\n<li>Mahir dalam Excel atau Google Sheets untuk pelacakan data dan pelaporan<\/li>\n<\/ul>\n<p>Persyaratan Teknis:<\/p>\n<ul>\n<li>Komputer pribadi atau laptop dengan minimal kecepatan unggah dan unduh 15 Mbps<\/li>\n<li>Koneksi internet cadangan (minimal 10 Mbps) akan diperlukan setelah dipekerjakan<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Apakah Anda memiliki passion untuk membantu pelanggan dan memberikan layanan yang sangat baik? Kami mencari individu yang berdedikasi untuk bergabung&#8230;<\/p>\n","protected":false},"author":1,"featured_media":29192,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[1889,1890],"class_list":["post-41393","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-lowongan","tag-loker-palembang-2024","tag-loker-sumatera-selatan-2024","tax_education-menyesuaikan","tax_region-palembang-sumatera-selatan","tax_region-sumatera-selatan"],"yoast_head":"\n<title>Lowongan Voice\/Non-Voice Customer Support Agent di G&amp;M Salon Apparel Palembang, Sumatera Selatan - BidangUsaha<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/bidangusaha.co.id\/loker\/voice-non-voice-customer-support-agent-gm-salon-apparel-palembang-sumatera-selatan\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Lowongan Voice\/Non-Voice Customer Support Agent di G&amp;M Salon Apparel Palembang, Sumatera Selatan - BidangUsaha\" \/>\n<meta property=\"og:description\" content=\"Apakah Anda memiliki passion untuk membantu pelanggan dan memberikan layanan yang sangat baik? 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