{"id":42458,"date":"2024-12-03T02:04:15","date_gmt":"2024-12-03T02:04:15","guid":{"rendered":"https:\/\/bidangusaha.co.id\/loker\/senior-customer-chat-modernvet-jakarta-selatan-dki-jakarta\/"},"modified":"2024-12-03T02:04:15","modified_gmt":"2024-12-03T02:04:15","slug":"senior-customer-chat-modernvet-jakarta-selatan-dki-jakarta","status":"publish","type":"post","link":"https:\/\/bidangusaha.co.id\/loker\/senior-customer-chat-modernvet-jakarta-selatan-dki-jakarta\/","title":{"rendered":"Lowongan Senior Customer Chat di modernvet Jakarta Selatan, DKI Jakarta"},"content":{"rendered":"<p>modernvet sedang mencari seorang senior customer chat untuk bergabung dengan tim kami di rumah sakit kami di Jakarta Selatan dan Jakarta Utara. Orang ini akan meningkatkan kepuasan pelanggan dengan menangani pertanyaan, mengatasi masalah, dan menjaga pengetahuan produk yang luas. <br \/> Tanggung Jawab: <\/p>\n<ul>\n<li> Membantu supervisor\/manager dalam membimbing kontributor individu seperti junior atau rekan baru lainnya <\/li>\n<li> Briefing shift harian dan koordinasi dengan shift sebelumnya <\/li>\n<li> Mengelola komunikasi pelanggan masuk &#8211; Menjawab tiket masuk dari WhatsApp, Instagram, dan Freshchat <\/li>\n<li> Konfirmasi kedatangan kepada Pelanggan <\/li>\n<li> Mengatur dan mengonfirmasi janji temu serta menyediakan perkiraan biaya dan faktur pembayaran <\/li>\n<li> Komunikasi harian dengan Dokter dan memenuhi permintaan <\/li>\n<li>Bertindak sebagai ahli produk untuk memastikan informasi yang diberikan kepada pelanggan akurat <\/li>\n<\/ul>\n<p> Persyaratan: <\/p>\n<ul>\n<li> Sarjana atau setara <\/li>\n<li> Pengalaman terbukti 2-4 tahun dalam mendukung kesuksesan klien <\/li>\n<li> Keterampilan komunikasi tertulis dan verbal yang sangat baik <\/li>\n<li> Kemampuan menangani keluhan dan masalah dengan solusi efektif dan sikap positif <\/li>\n<li> Passion untuk menyenangkan pelanggan dengan layanan yang luar biasa <\/li>\n<li> Keterampilan manajemen waktu yang sangat baik <\/li>\n<li> Familiaritas dengan sistem CRM <\/li>\n<li> Kemampuan untuk bekerja dalam shift <\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>modernvet sedang mencari seorang senior customer chat untuk bergabung dengan tim kami di rumah sakit kami di Jakarta Selatan dan&#8230;<\/p>\n","protected":false},"author":1,"featured_media":19559,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[1796,1795],"class_list":["post-42458","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-lowongan","tag-loker-dki-jakarta-2024","tag-loker-jakarta-selatan-2024","tax_education-menyesuaikan","tax_region-dki-jakarta","tax_region-jakarta-selatan-dki-jakarta"],"yoast_head":"\n<title>Lowongan Senior Customer Chat di modernvet Jakarta Selatan, DKI Jakarta - 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