{"id":4554,"date":"2023-12-04T23:49:52","date_gmt":"2023-12-04T23:49:52","guid":{"rendered":"https:\/\/bidangusaha.co.id\/loker\/customer-support-advotics-supply-chain-saas-palembang-sumatera-selatan\/"},"modified":"2023-12-04T23:49:52","modified_gmt":"2023-12-04T23:49:52","slug":"customer-support-advotics-supply-chain-saas-palembang-sumatera-selatan","status":"publish","type":"post","link":"https:\/\/bidangusaha.co.id\/loker\/customer-support-advotics-supply-chain-saas-palembang-sumatera-selatan\/","title":{"rendered":"Lowongan Customer Support di Advotics &#8211; Supply Chain SaaS Palembang, Sumatera Selatan"},"content":{"rendered":"<h3>Deskripsi Perusahaan<\/h3>\n<p>Advotics adalah penyedia Cloud Digitalization SaaS. Advotics memperkenalkan platform cloud untuk mendigitalkan tenaga kerja, jaringan bisnis, aset fisik, dan produk, dengan tujuan utama mengubah data dari aktivitas kerja &amp; perdagangan offline menjadi metrik yang membantu manajemen dalam membuat keputusan bisnis penting seperti penetrasi penjualan, produktivitas, dan strategi eksekusi ritel. Inovasi ada dalam dna kami dan kami sedang mencari orang-orang terbaik untuk mengembangkan software kelas dunia yang akan berdampak pada kehidupan banyak pelanggan kami.<\/p>\n<p>Tim kami terdiri dari veteran software dari Amazon.com yang berbasis di Seattle, seorang pemimpin proyek dari Boston Consulting Group, Ph.D. dari MIT di bidang Teknik Mekanik, dan insinyur perangkat lunak lulusan universitas terkemuka di Indonesia. Anda akan belajar dari yang terbaik dan menyumbang sejarah dalam industri teknologi Indonesia. &#8220;Membawa visibilitas ke semua aktivitas offline Anda.&#8221;<\/p>\n<h3>Deskripsi Pekerjaan<\/h3>\n<ul>\n<li>Terlibat dalam tim operasi produk untuk mendukung pelanggan dalam onboarding dan aktivasi, implementasi layanan, serta dukungan pelanggan setelah implementasi<\/li>\n<li>Menangani dan menanggapi pertanyaan pelanggan. Jika pertanyaan atau masalah tidak dapat segera diselesaikan, pertanyaan tersebut akan diserahkan kepada tim rekayasa<\/li>\n<li>Mendokumentasikan pertanyaan atau masalah pelanggan untuk tujuan pelacakan dan perbaikan<\/li>\n<li>Bekerja sama dan berkolaborasi secara erat dengan tim produk untuk umpan balik perbaikan produk<\/li>\n<li>Menyelesaikan masalah produk atau layanan dengan memperjelas keluhan pelanggan, menentukan penyebab masalah, memilih &amp; menjelaskan solusi terbaik untuk memecahkan masalah, dan akhirnya melakukan tindak lanjut untuk memastikan resolusi<\/li>\n<\/ul>\n<h3>Kualifikasi<\/h3>\n<ul>\n<li>Sarjana di bidang teknik adalah setidaknya yang dibutuhkan<\/li>\n<li>Pengalaman dalam produk perangkat lunak adalah mutlak<\/li>\n<li>Kemampuan komunikasi lisan dan tertulis yang solid<\/li>\n<li>Ketergantungan terhadap kepuasan pelanggan<\/li>\n<li>Nyaman bekerja di lingkungan yang kompleks dan cepat<\/li>\n<li>Kemampuan dokumentasi, mendengarkan, dan merespons pelanggan dengan baik<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Deskripsi Perusahaan Advotics adalah penyedia Cloud Digitalization SaaS. Advotics memperkenalkan platform cloud untuk mendigitalkan tenaga kerja, jaringan bisnis, aset fisik,&#8230;<\/p>\n","protected":false},"author":1,"featured_media":5062,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[426,420],"class_list":["post-4554","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-lowongan","tag-loker-palembang-2023","tag-loker-sumatera-selatan-2023","tax_seniority_level-entry-level","tax_employment_type-full-time","tax_job_function-other","tax_region-palembang-sumatera-selatan","tax_region-sumatera-selatan"],"yoast_head":"\n<title>Lowongan Customer Support di Advotics - Supply Chain SaaS Palembang, Sumatera Selatan - BidangUsaha<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bidangusaha.co.id\/loker\/customer-support-advotics-supply-chain-saas-palembang-sumatera-selatan\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Lowongan Customer Support di Advotics - Supply Chain SaaS Palembang, Sumatera Selatan - BidangUsaha\" \/>\n<meta property=\"og:description\" content=\"Deskripsi Perusahaan Advotics adalah penyedia Cloud Digitalization SaaS. 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