{"id":4984,"date":"2023-12-05T14:02:58","date_gmt":"2023-12-05T14:02:58","guid":{"rendered":"https:\/\/bidangusaha.co.id\/loker\/client-success-expert-infusemedia-palembang-sumatera-selatan\/"},"modified":"2023-12-05T14:02:58","modified_gmt":"2023-12-05T14:02:58","slug":"client-success-expert-infusemedia-palembang-sumatera-selatan","status":"publish","type":"post","link":"https:\/\/bidangusaha.co.id\/loker\/client-success-expert-infusemedia-palembang-sumatera-selatan\/","title":{"rendered":"Lowongan Client Success Expert di INFUSEmedia Palembang, Sumatera Selatan"},"content":{"rendered":"<p>Deskripsi pekerjaan: Sebagai Client Success Expert, Anda akan bertanggung jawab untuk memastikan kepuasan pelanggan dan kesuksesan pengguna produk kami. Anda akan menjadi jembatan antara perusahaan dan pelanggan kami, memberikan dukungan yang berkualitas, solusi masalah, serta membantu pelanggan mengoptimalkan penggunaan produk kami.<\/p>\n<p>Tanggung jawab utama:<\/p>\n<ul>\n<li>Mendengarkan dengan aktif dan memberikan solusi terbaik kepada pelanggan melalui komunikasi email dan telepon.<\/li>\n<li>Memahami kebutuhan pelanggan dan memberikan rekomendasi yang sesuai.<\/li>\n<li>Membantu pelanggan dalam mengatasi masalah teknis yang mungkin mereka hadapi dengan produk kami.<\/li>\n<li>Memberikan pelatihan dan panduan kepada pelanggan mengenai penggunaan efektif produk kami.<\/li>\n<li>Memantau dan mengelola hubungan pelanggan secara proaktif, termasuk memastikan pelanggan puas, memelihara retensi pelanggan, dan mengidentifikasi peluang penjualan tambahan.<\/li>\n<\/ul>\n<p>Persyaratan:<\/p>\n<ul>\n<li>Pengalaman sebelumnya dalam bidang dukungan pelanggan atau peran serupa sangat diutamakan.<\/li>\n<li>Kemampuan komunikasi yang kuat dan kepribadian yang ramah.<\/li>\n<li>Kemampuan untuk memahami dan menjelaskan konsep teknis dengan jelas kepada pelanggan non-teknis.<\/li>\n<li>Kemampuan multitasking dalam menangani beberapa tugas sekaligus.<\/li>\n<li>Kemampuan bekerja secara mandiri dengan minim pengawasan.<\/li>\n<li>Pengalaman dalam menggunakan sistem manajemen pelanggan (CRM) dan perangkat lunak pendukung pelanggan.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Deskripsi pekerjaan: Sebagai Client Success Expert, Anda akan bertanggung jawab untuk memastikan kepuasan pelanggan dan kesuksesan pengguna produk kami. Anda&#8230;<\/p>\n","protected":false},"author":1,"featured_media":4932,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[426,420],"class_list":["post-4984","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-lowongan","tag-loker-palembang-2023","tag-loker-sumatera-selatan-2023","tax_seniority_level-entry-level","tax_employment_type-contract","tax_job_function-other","tax_region-palembang-sumatera-selatan","tax_region-sumatera-selatan"],"yoast_head":"\n<title>Lowongan Client Success Expert di INFUSEmedia Palembang, Sumatera Selatan - BidangUsaha<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bidangusaha.co.id\/loker\/client-success-expert-infusemedia-palembang-sumatera-selatan\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Lowongan Client Success Expert di INFUSEmedia Palembang, Sumatera Selatan - BidangUsaha\" \/>\n<meta property=\"og:description\" content=\"Deskripsi pekerjaan: Sebagai Client Success Expert, Anda akan bertanggung jawab untuk memastikan kepuasan pelanggan dan kesuksesan pengguna produk kami. 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