{"id":5489,"date":"2023-12-06T07:05:17","date_gmt":"2023-12-06T07:05:17","guid":{"rendered":"https:\/\/bidangusaha.co.id\/loker\/reservations-agent-the-ritz-carlton-hotel-company-l-l-c-malang-jawa-timur\/"},"modified":"2023-12-06T07:05:17","modified_gmt":"2023-12-06T07:05:17","slug":"reservations-agent-the-ritz-carlton-hotel-company-l-l-c-malang-jawa-timur","status":"publish","type":"post","link":"https:\/\/bidangusaha.co.id\/loker\/reservations-agent-the-ritz-carlton-hotel-company-l-l-c-malang-jawa-timur\/","title":{"rendered":"Lowongan Reservations Agent di The Ritz-Carlton Hotel Company, L.L.C. Malang, Jawa Timur"},"content":{"rendered":"<p>Posisi: <strong>Agent-Reservasi<\/strong><\/p>\n<p>Perusahaan: <strong>The Ritz-Carlton Hotel Company, L.L.C.<\/strong><\/p>\n<p> <strong>Job Description:<\/strong><br \/> Memproses semua permintaan, perubahan, dan pembatalan reservasi yang diterima melalui telepon, faksimili, atau email. Mengidentifikasi kebutuhan reservasi tamu dan menentukan jenis kamar yang tepat. Memverifikasi ketersediaan kamar dan harga kamar. Menjelaskan jaminan, harga khusus, dan kebijakan pembatalan kepada tamu. Mencatat permintaan khusus tamu. Menjawab pertanyaan tentang fasilitas \/ layanan hotel dan akomodasi kamar. <\/p>\n<p> <strong>Kualifikasi:<\/strong><br \/> &#8211; Mengikuti teknik penjualan dan mencapai pendapatan maksimum. <br \/> &#8211; Memasukkan dan melihat data dalam sistem reservasi. <br \/> &#8211; Menentukan jenis reservasi kamar spesial dalam sistem reservasi melalui kode dan tarif yang benar (seperti kamar gratis, diskon karyawan, tarif agen perjalanan, dan reservasi grup besar). <br \/> &#8211; Mengikuti prosedur peningkatan yang tepat saat menyelesaikan masalah tamu. <br \/> &#8211; Mematuhi semua kebijakan dan prosedur perusahaan; memastikan seragam dan penampilan pribadi rapi dan profesional; menjaga kerahasiaan informasi rahasia; melindungi aset perusahaan; melindungi privasi dan keamanan tamu dan rekan kerja. <br \/> &#8211; Menyambut dan berterima kasih kepada semua tamu sesuai standar perusahaan; mengantisipasi dan memenuhi kebutuhan layanan tamu; memberikan bantuan kepada tamu dengan kebutuhan khusus; menghargai apresiasi yang tulus dari tamu. <br \/> &#8211; Menggunakan bahasa yang jelas dan profesional dalam berkomunikasi dengan orang lain; menjawab telepon dengan etiket yang baik. <br \/> &#8211; Membangun dan mempertahankan hubungan kerja yang positif dengan orang lain; mendukung tim mencapai tujuan bersama; mendengarkan dan merespons pertanyaan rekan kerja dengan tepat. <br \/> &#8211; Mematuhi harapan dan standar jaminan kualitas. <br \/> &#8211; Dapat mengangkat, membawa, memindahkan, mendorong, menarik, dan meletakkan benda dengan berat tidak lebih dari 10 pon (4.54 kg) tanpa bantuan orang lain. <br \/> &#8211; Melakukan tugas lain yang diminta oleh atasan sesuai kebijakan perusahaan. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Posisi: Agent-Reservasi Perusahaan: The Ritz-Carlton Hotel Company, L.L.C. Job Description: Memproses semua permintaan, perubahan, dan pembatalan reservasi yang diterima melalui&#8230;<\/p>\n","protected":false},"author":1,"featured_media":686,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[65,95],"class_list":["post-5489","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-lowongan","tag-loker-jawa-timur-2023","tag-loker-malang-2023","tax_seniority_level-entry-level","tax_employment_type-full-time","tax_job_function-other","tax_region-jawa-timur","tax_region-malang-jawa-timur"],"yoast_head":"\n<title>Lowongan Reservations Agent di The Ritz-Carlton Hotel Company, L.L.C. 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